Hayley Rylance

Hayley Rylance has a diverse and extensive work experience spanning over several roles and industries. Hayley started their career at BT in 1998 as a Call Centre Advisor before moving on to work as a Sales Receptionist at an Internet directory enquiries company in 2000. In 2001, they joined Fulcrum Group and held various positions including Customer Services Advisor, Customer Service Centre Team Leader, Customer Care Leader, and Bid Management Leader. Hayley then transitioned into sales and account management roles, working as a Sales Analyst, Account Manager, Key Accounts Manager, Head of Client Services, Head of Sales, and Sales Operations Manager. In 2022, they joined Icon Aerospace Technology Ltd as a Commercial Manager. Currently, Hayley is the Head of Account Management at Fulcrum Group, a position they have held since 2023.

Hayley Rylance attended The Hayfield School in Doncaster from 1991 to 1997. No degree or field of study information is provided for this period. In terms of additional certifications, Hayley has obtained the ISO 9001 Lead Auditor - Quality Certification from ALCUMUS ISOQAR LIMITED in February 2022. The information regarding the ILM Level 2 Certificate in Team Leading, ILM Level 3 Award in Workplace Coaching for First Line Managers, NVQ Level 2 in Customer Service, NVQ Level 2 in Team Leading, and NVQ Level 3 Advanced Apprenticeship in Management does not include the specific institution or the month and year of obtaining these certifications.