Sheryll Lou D.

Sheryll Lou D. possesses extensive experience in quality assurance and performance support across various industries, particularly in healthcare and customer service. Currently serving in a performance support role at Full Potential Solutions since March 2020, Sheryll has previously held quality assurance specialist positions at GeBBS Healthcare Solutions and ServiceSource, where responsibilities included monitoring transactions, conducting quality orientations, and collaborating on program SOPs. Additionally, Sheryll has a background in education as a Business Teacher at APEC Schools and has held several positions focused on quality evaluation and team leadership at companies such as Liberty Medical LLC and Convergys Philippines. Sheryll has a proven track record in facilitating training sessions, generating performance reports, and driving quality improvements across diverse operational contexts.