Kendra Fromm

Kendra Fromm is an accomplished professional with extensive experience in customer engagement and support. Currently serving as the Customer Engagement Director and Manager at Fullbay since March 2023, Kendra oversees a team focused on enhancing customer experiences through strategic relationship-building and satisfaction maximization. Previously, as the Director of Global Member Support at Dynata from February 2018 to January 2023, Kendra managed an international support team, delivering significant cost reductions and operational efficiencies. Kendra's career also includes roles such as Manager of Customer Excellence at Research Now SSI and Social Media Manager at Survey Sampling International, where impactful strategies were devised to drive engagement and brand presence. Kendra holds a degree from Utah Valley University, obtained between 2008 and 2012.