Richard Santiago

Richard Santiago is a skilled onboarding specialist with extensive experience in customer support and training across various industries. Currently serving as a Customer Onboarding Representative at Fullbay since April 2023, Richard guides new customers through a comprehensive onboarding process, emphasizing personalized training and systems integration. Previously, Richard worked as an Onboarding Support Consultant at Toast, focusing on Spanish-speaking restaurant owners, and as an Onboarding Lead Support Specialist at Zones, where responsibilities included training over 350 sales representatives for Adobe software and managing account growth. Richard's career also includes roles in sales support and customer relations, combining technical knowledge with strong communication skills to ensure customer success. Richard holds an Associate's Degree in Drafting and Design from Instituto de Banca y Comercio Inc.