D'Janai Smith

Senior Program Manager, Digital Customer Success at FullStory

D'Janai Smith is an experienced Senior Program Manager currently working at Fullstory since April 2022, following roles as Senior Customer Success Manager and Strategic Customer Success Manager at Wix.com from May 2020 to February 2022. D'Janai has a strong background in customer success, having also served as an Essentials Account Executive and Business Development Associate at Salesforce, where significant contributions included driving product adoption and generating substantial revenue opportunities. Previous experience includes roles as a Customer Success Manager at SquarePeg Hires, Account Manager at eos sleep, and positions at Schlesinger Associates and UBS. D'Janai holds a Bachelor's Degree in Business Communications/Graphic Communication from Baruch College.

Location

New York, United States

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FullStory

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FullStory offers digital experience intelligence, on-the-fly conversion funnels, advanced search capabilities, video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products.


Employees

201-500

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