Amanda Rodrigues

Amanda Rodrigues has a diverse work experience spanning across multiple industries. Amanda began their career in 2008 at Banco Santander as an Assistente de Call Center, where they handled both inbound and outbound sales calls. After working there for three years, they moved on to SEBRAE in 2013 as an Analista Técnico, providing technical analysis. Amanda then joined Aragão & Aragão Corretora de Seguros in 2015 as an Assistente Administrativo, responsible for administrative tasks. Amanda's most recent position was at Funcional Health Tech, where they started in 2017 as an Auxiliar Comercial before being promoted to the role of Analista de Customer Success in 2019.

Amanda Rodrigues earned a Bachelor's degree in Administration with a concentration in Business Administration from Universidade Unigranrio | Afya from 2017 to 2020. Prior to that, they completed a Bachelor's degree in Social Communication specifically in Advertising and Propaganda from the same university from 2006 to 2012.

In addition to their formal education, Amanda has obtained several certifications. These include "Produtividade Inteligente" from Escola Conquer in January 2023, "Mentalidade de Desenvolvimento contínuo" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul in July 2022, "Customer Experience (CX)" from Escola Conquer in June 2022, "Design Thinking" from Escola Conquer in June 2022, "Gestão para resultados" from Escola Conquer in June 2022, "Inteligência Emocional 2.0" from Escola Conquer in March 2022, "Negociação e Influência" from Escola Conquer in November 2021, "Gestão de Projetos: Como Resolver os Problemas Mais Comuns" from LinkedIn in October 2021, "Gestão Ágil no Trabalho: Retrospectivas Ágeis para a Melhoria de Processos" from LinkedIn in October 2021, "Comunicação e Oratória - Comunicando com assertividade" from Escola Conquer in August 2021, "Gestão de Pessoas" from Sebrae in May 2021, "Introdução ao Customer Success" from RD University in October 2020, "Customer Success - Como conquistar e manter clientes" from Sebrae in September 2020, "Estratégia Empresarial" from Universidade Presbiteriana Mackenzie in July 2020, and "Estratégia corporativa e gestão de projetos" from Universidade Presbiteriana Mackenzie in July 2020.