Edgar Tadeu Eduardo

Gerente Executivo de Customer Success at Funcional Health Tech

Edgar Tadeu Eduardo has a comprehensive work experience in the healthcare industry. Edgar Tadeu started their career in 1989 at Fundação CESP, where they served as the Coordinator of the Health Operations sector. In this role, they led a team of 10 analysts and pharmacists and was responsible for studying the feasibility of coverage and protocols for the company. Edgar also participated in negotiations with Pharmacy Benefit Management (PBM) laboratories and operators.

In 2013, Edgar joined Funcional Health Tech as the Operations Manager. Here, they managed a team of five analysts and pharmacists and oversaw the implementation of operational processes for new businesses and clients. Edgar also played a crucial role in the operationalization of Special Therapies Programs and handled people management tasks such as performance evaluations and training.

Subsequently, Edgar held the position of Relationship Manager at Funcional Health Tech. Working with a team of six account executives and back-office analysts, they managed a portfolio of 100-120 pharmacy benefit clients. Edgar provided consultative support, identified areas for improvement, and actively sought opportunities for upselling and cross-selling.

Later, Edgar progressed to the role of Sales Manager, leading a team of three sales executives and a commercial analyst. Edgar Tadeu specialized in consultative sales, prospecting new clients, managing the customer portfolio, and negotiating contracts. Edgar's notable achievement was closing a deal with the fifth-largest client in the pharmacy benefit segment through consultative selling and transparency, understanding the client's needs, and forging external partnerships when necessary.

Currently, Edgar holds the position of Executive Manager of Customer Success at Funcional Health Tech. Edgar Tadeu leads a team of 20 executives, coordinators, and analysts, and is responsible for post-sales customer support, ensuring the quality and success of the contracted services, and providing an excellent customer experience.

In summary, Edgar Tadeu Eduardo has a diverse background in various managerial roles in the healthcare industry, including operations, relationship management, sales, and customer success. Edgar Tadeu demonstrates proficiency in team leadership, customer service, consultative selling, and operational process improvement.

Edgar Tadeu Eduardo's education history is as follows:

From 2022 to 2023, they attended FIA Business School where they pursued an MBA in Gestão de Negócios, Tecnologia e Transformação Digital.

In 2014, they completed a specialization program in Gestão Estratégica dos Negócios em Saúde at Unifesp - Universidade Federal de São Paulo.

Between 2008 and 2009, they pursued a post-graduate program in Gestão de Planos de Saúde at Uniderp.

From 1992 to 1996, they obtained their undergraduate degree in Administração de Empresas from the Pontifícia Universidade Católica de São Paulo.

These are the educational experiences of Edgar Tadeu Eduardo based on the chronological information provided.

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