Thiago Souza

Analista de Suporte e Customer Success at Funcional Health Tech

Thiago Souza has a diverse work experience in the field of IT support and customer success. Thiago started their career as an Instrutor de Cursos at Logics Informática in 2002 and worked there until 2004. Thiago then joined ACCI Consultoria as an Estagiário de Suporte de Informática from 2004 to 2006. After that, they worked at Angels Serviços Técnicos Ltda as a Técnico de Suporte em TI from 2006 to 2013. Thiago then worked as an Estagiário de Suporte de Informática at AgeRio - Agência Estadual de Fomento from 2013 to 2015. From 2015 to 2018, they worked as an Analista de Suporte at Fidelize. Currently, Thiago is working at Funcional Health Tech as an Analista de Suporte e Customer Success starting from November 2018.

Thiago Souza pursued their education in a chronological order. Thiago began by attending ISERJ - Instituto Superior de Educação do Rio de Janeiro from 1999 to 2001, where they obtained a degree in Técnico em Processamento de Dados, specializing in Informática. Afterward, from 2012 to 2017, Thiago pursued their Bachelor's degree in Redes de Computadores with a focus on Gerenciamento de Sistemas, Redes e LAN/WAN at Estácio. Continuing their academic journey, they then pursued a Post-Graduation degree in Segurança de Redes de Computadores, specializing in Segurança em Redes de Computadores, at Estácio from 2017 to 2019.

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