Rafael Holanda has over two decades of experience in IT support, with a current role as Analista de Suporte II at Fundação de Rotarianos de São Paulo since June 2001. Responsibilities include managing communication between company units and ensuring effective IT operations. Key tasks involve creating detailed IT infrastructure documentation and developing network security solutions, particularly focusing on Fortigate devices, including firewalls and VPNs. Previous positions at Fundação de Rotarianos include Analista de Suporte I and Auxiliar administrativo, with earlier experience as an Office-boy at Associação Distrital de Rotarianos from December 1998 to May 2001. Rafael holds a Bacharel in Sistemas da Informação from Faculdades Integradas Rio Branco and a Pós-graduação Lato Sensu in Segurança da Informação from Sumaré.
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