Vincent Berthon is an experienced professional with a robust background in customer operations and support across various industries. Currently serving as Customer Operations Manager at FundamentalVR since August 2022, Vincent excels in providing personalized customer service and facilitating onboarding to foster long-term client relationships. Prior roles include Customer Support Team Leader at Givaudan, where Vincent successfully managed international accounts and participated in continuous improvement initiatives, as well as Assistant Underwriter at UBI Courtage Ltd, where Vincent assisted in underwriting Latent Defects insurance products. Previous experience also includes leadership and support roles at Bookatable by Michelin, Eurostar, VEF (UK) Ltd, Moat Homes Limited, Blue Turtle, and L'EQUIPE TV. Vincent holds a Superior Diploma in Video and Film Editing and a WSET Level 1 Award in Wines.
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