Florentia Christina Monica

Florentia Christina Monica is a skilled Client Success Specialist at FundedHere since April 2025, bringing extensive experience in project management and business development from previous roles at Shopee. At Shopee, Florentia served as Project Management Specialist, where successful leadership of a high-priority Seller Management Program resulted in oversight of over 170 sellers within five months. As a Relationship Manager, consistent A ratings in customer satisfaction surveys were achieved by managing relationships with over 30 sellers, involving issue resolution and operational support. Previous experience includes roles as a Business Development Analyst and Intern, focusing on data consolidation and performance reporting, and a Marketing Communications Internship at TVRI Nasional, which involved project support and promotional material design. Florentia holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Universitas Tarumanagara.