Adam Thornhill has a diverse work experience with various roles in different companies. Adam started their career at Nordstrom in 2005 as a Civil Claims Analyst, where they coordinated the recovery of fines and restitution resulting from retail theft. Adam also communicated with individuals accused of theft and negotiated repayment terms. In 2013, they became a Financial Investigator, responsible for conducting audits and collaborating with loss prevention for investigations.
In 2017, Adam became an Accounting Assistant III at Nordstrom, processing credit recovery claims and conducting monthly reconciliations. In 2019, they transitioned to Workforce Administration, verifying timesheets and correcting employee data errors.
In 2020, Adam joined Funko as an AR Reduction Specialist, validating chargebacks, managing customer service tickets, and disputing invalid chargebacks. Adam later became a Customer Compliance Coordinator/Customer Onboarding Specialist, streamlining the customer onboarding process, ensuring compliance with regulations, and collaborating with sales and customer service teams.
Overall, Adam has a strong background in finance, compliance, customer service, and investigations.
Adam Thornhill attended Anoka Technical College from 2003 to 2004, where they obtained a Certificate in the Fire Suppression Program. Later, from 2007 to 2012, they attended The Art Institutes and earned an Associate of Arts degree in Commercial Photography.
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