Mercy Mulokya

Mercy Mulokya has a solid background in customer service and experience management. Currently serving as Customer Experience at Furniture Palace Int (K) Ltd since January 2024, Mercy previously held key roles at Copia Global from March 2019 to January 2024, including Customer Care Supervisor and Customer Care Associate. Earlier professional experience includes positions as Customer Service Executive at Techno Brain BPO / (ITES) Limited from July 2017 to March 2019 and Customer Service Representative at Horizon Contact Centers Ltd from July 2015 to June 2017. Education was completed at Kenya Utalii College in 2013.