Tiffany Gillenwaters

Customer Care And Billing Manager at Fusion Connect

Tiffany Gillenwaters has a diverse work experience starting in 2000 as an Administrative Assistant at Southern Sanitary Co, where they were responsible for bookkeeping, data entry, customer service, and inventory supervision. Tiffany then worked as a Manager at West Point Gallery from 2003 to 2006, handling HR relations, customer service, cash management, scheduling, payroll, and sales coaching. From 2007 to 2015, Tiffany held multiple roles at PetSmart, including Lead Cashier and Support Manager, focusing on customer assistance, store maintenance, and associate training. Tiffany then joined EarthLink as a Customer Care Representative, providing first-class service and meeting monthly goals. Tiffany moved on to Windstream Enterprise in 2017, working as an Analyst and Trainer, where they were involved in system migrations, user acceptance training, and creating training material. Tiffany also served as an Education and Event Coordinator at Associated Builders and Contractors - North Alabama Chapter in 2019, handling administrative functions and coordinating educational programs. Currently, Tiffany holds the position of Customer Care and Billing Manager at Fusion Connect, starting in 2021.

Tiffany Gillenwaters has a diverse education history spanning different levels of study. In 1999, they obtained their High School Diploma from Valley High School, where they focused on General Studies. Moving forward, from 2004 to 2006, Tiffany pursued an Associate of Science (AS) degree in Behavioral Sciences at Southern Union State Community College. Later, from 2019 to 2021, they enrolled in the American Public University System and earned their Bachelor of Arts (BA) degree in Industrial and Organizational Psychology. Finally, starting in 2023 until 2024, Tiffany continued their education at the same institution, the American Public University System, to complete their Master of Industrial and Organizational Psychology degree, specializing in the same field of study. It should be noted that there is information regarding Tiffany Gillenwaters' additional certifications or the specific months and years when they obtained them.

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