Cristina Sánchez

Cristina Santos has extensive experience in customer service, administration, and event management across various sectors. Currently serving as a Customer Success representative at Arco Consultoria since October 2022, Cristina previously worked as an Events Analyst at GWL, focusing on B2C client journeys and contract negotiations. Cristina's background includes a leadership role in customer service at Cda- Centro De Diagnosticos Avancados Em Oftalmologia, where training and development of staff were foundational responsibilities. Additionally, Cristina held supervisory and administrative positions at Enjoy Inglês Profissionalizante and Speed Treinamentos, managing financial processes, supporting pedagogy, and enhancing client retention. Educational qualifications include a Bachelor's degree in Business Administration from Faculdade Pitágoras, attained from 2014 to 2017.