Maya Calabrese

Maya Calabrese is an experienced Strategic Customer Success Director at Fusion Risk Management, where responsibilities include managing a global team of Customer Success Managers, standardizing program strategy, and overseeing customer retention and product expansion across various industries such as Financial Services, Insurance, Pharmaceuticals, and Manufacturing. In addition to current engagement with Customer Success Collective as a member, prior roles include leadership positions at Iron Mountain, where Maya led the Policies and Working Mothers Committee and managed innovation programs, and Eaton Vance, where responsibilities included managing the global Business Continuity program and crisis communication plans. Maya holds an M.B.A. in Business Administration from Suffolk University and a B.S. from the University of Southern Maine.