Tracey Austin is an experienced Service Delivery Manager currently employed at Fusion5 since September 2025. Prior to this role, Tracey held various positions at RedShield Security Limited from June 2017 to September 2025, including Service Delivery Project Manager and Service Delivery Coordinator. Tracey also served as Store Manager/Senior Barista at Ripe Coffee Company from August 2008 to June 2017, and was the Cafe Manager at Ora Gallery from February 2006 to August 2008. Earlier experience includes working as a Barista at Ripe Coffee Company from September 2002 to February 2006. Tracey holds a National Certificate of Business in Small Business Management from the Southern Institute of Technology, completed between 2015 and 2017.
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