Angela Harries

Angela Harries is an accomplished professional with extensive experience in business change and digital operations. Currently serving as the Digital Operations Lead at Futures Housing Group since January 2022, Angela has previously held key positions at Severn Trent and Wesleyan, focusing on customer service operations and pension servicing, respectively. Angela's tenure at HSBC Bank UK from February 2003 to July 2017 saw significant contributions as a Global Lead in re-engineering and production management, establishing global teams and implementing transformative solutions across operations in the EMEA region. Angela's leadership roles have consistently emphasized operational efficiency, customer experience, and strategic project governance.