Alexandra Zusman

Alexandra Zusman is a seasoned product and operations manager with extensive experience in customer experience and product development. Currently serving as Sr Product Manager of Operations at FuturHealth, Alexandra previously held leadership roles at Recognition Media and Shutterstock, where Alexandra oversaw operations teams and implemented strategic improvements that significantly enhanced customer satisfaction and operational efficiency. Notable accomplishments include reducing cancellation requests, launching innovative support channels, and utilizing data-driven strategies to advocate for end-user needs. Alexandra's diverse career spans roles in product management, client services, and operations, backed by a BA in Economics and Russian and Slavic Studies from New York University.