Gainsight
C Malathy is a Senior Customer Success Manager at Gainsight, specializing in the Enterprise pod for the EMEA region since May 2023, where responsibilities include guiding clients in leveraging Gainsight PX to overcome business challenges and ensuring optimal results through best practices in configuration. Prior to this role, C Malathy served as a Customer Success Outreach Specialist at Cvent for strategic accounts, a Customer Retention & Risk Resolution representative at American Express, and a Customer Experience Specialist at IndiGo. Additional experience includes working as a Content & Enablement Consultant at Synergy IAS Coaching Centre & S R Bureau. C Malathy is currently pursuing an MBA at Manipal University Jaipur, having completed a Bachelor's degree in Public Administration from Fr. Agnel College of Arts & Commerce Pilar.
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