Ken Schaffer is a seasoned professional with nearly four decades of progressive management experience in loan operations and Agile Software Development. They served on the management team at PHEAA for over 23 years, contributing significantly to various roles, including Vice President of Loan Operations and Program Manager/Product Owner. Currently, at Gainwell Technologies, Ken leads development efforts to improve labor efficiency and oversees omni-channel contact center operations. Ken holds certifications as an Agile Certified Scrum Master, SAFe 6 Release Train Engineer, and SAFe 6 Scaled Agilist.
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