Malu Jayan, MBA, is a strategic leader with over 20 years of experience in IT and business functions, primarily within Fortune 100 companies in the healthcare sector. Currently, Malu serves as the Director of Engineering at Gainwell Technologies, overseeing customer experience products and ensuring seamless service delivery. Previously, Malu held various roles at Anthem, Inc., including Senior Manager of Implementation and Product Management, where they led cross-functional teams in impactful healthcare initiatives. Malu is also recognized for their role as an Independent Consultant, aligning product capabilities with business needs for multiple healthcare companies. Malu earned an MBA from Duke University's Fuqua School of Business, graduating in the top 10% of their cohort.
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