Ryan Hopkins

Ryan Hopkins is an experienced professional with a strong background in customer service and operations management. Currently serving as the Provider Relations Manager at Gainwell Technologies since October 2020, responsibilities include overseeing field support representatives and trainers across multiple locations, with a focus on hiring, process improvement, mentoring, and stakeholder relationship building. Previously, Ryan held the position of Healthcare Manager at DXC Technology, managing a team of 35 agents and also served as Director of Customer Service and Operations at Hometown Health, where leadership involved goal setting and interdepartmental collaboration. Early career roles included positions at Henry Schein, focusing on key accounts and sales, and Cox Media Group, where Ryan excelled in sales solutions. Educationally, Ryan earned a Bachelor's degree in Psychology from the University of Nevada, Reno.