Joanne Chan

Joanne Chan is an accomplished hospitality professional currently serving as General Manager and Hotel Manager at Banyan Group since February 2022. With a robust background in hotel operations, Joanne holds significant experience at Galaxy Entertainment Group as Executive Manager for Hotel Operations and Front Office from December 2014 onwards, alongside previous roles at Hotel Okura Macau as Assistant Front Office Manager and Reception Manager, and at Grand Hyatt Macau as Guest Service Officer. Joanne's educational credentials include a Bachelor of Business Administration from Hotel Institute Montreux and an Associate's degree in Hotel, Resort, and Restaurant Management from Swiss Hotel Management School.