Alison Pettigrew

Director of Customer Experience at Galaxy Digital

Alison Pettigrew has held various positions in the customer service and legal industries. In 2016, they began working at Galaxy Digital as the Director of Customer Experience, leading a team of 12 focused on providing the best customer experience possible. Her roles included onboarding, education, support, success, and product enhancement sprints. Alison also served as a Customer Care Specialist, providing support to nonprofits across the country and leading weekly live trainings. From 2013 to 2016, they worked at Valet Gourmet as a Customer Service Manager, creating SOPs for the team and increasing catering sales by 30% year over year. From 2011 to 2013, they worked at Alleman Law Firm as a Legal Assistant.

Alison Pettigrew is currently pursuing a Bachelor of Science in Business Administration and Management, General from East Carolina University, with an expected graduation date of 2023. Alison has also obtained a certification in Creating a Culture of Change from LinkedIn in January 2022.

Links

Timeline

  • Director of Customer Experience

    May 1, 2018 - present

  • Customer Care Specialist

    May 1, 2016