Alain Ryser

Alain Ryser is an accomplished executive with extensive experience in IT services and digital transformation. Currently serving as the Head of Service Excellence & Product Leader at Galenica, Alain oversees initiatives aimed at enhancing organizational effectiveness and customer satisfaction. Previously, Alain held significant leadership roles at Abomat GmbH, HCI Solutions AG, ERNI, and Goldbach Interactive, focusing on strategic development, sales management, and service delivery. Alain has a strong educational background, including multiple executive education programs at INSEAD and a Bachelor’s degree in Business Administration. With a commitment to health and wellbeing, Alain's work is centered on creating value for customers and driving digital innovation in the healthcare sector.