Felix T

Felix T is a System Administrator currently employed at Galilee Medical Center in Nahariya, Israel, since 2023. Prior to this role, Felix T worked as an IT Support Technician at Tikshoov from 2019 to March 2023, where responsibilities included providing support to 500 managers both on-site and remotely. Additionally, Felix T served in a Technical Help Desk position, delivering technical phone support to 4,000 clients in accordance with service level agreements, diagnosing and troubleshooting issues, managing multiple support requests simultaneously, and administering user accounts in Active Directory while utilizing remote control tools for user support.