Nitay Das Martins de Souza

Nitay Das Martins de Souza has a diverse work experience in the gaming industry and education sector. Nitay started their career in 2012 as a Game Master at PlayNext (formerly Aeria Games) and later became the Lead Game Master. From 2015 to 2016, Nitay worked as a Data Analyst at Radar Pesquisas, where they focused on optimizing data control processes. Nitay then joined Futura Code School as a Programming Teacher, teaching programming classes to children and adolescents.

In 2016, Nitay joined Gameflip as a Customer Support Analyst, where they provided user support and tracked risks for fraud identification. Nitay also conducted QA tests and bug reports for app and website improvements. Nitay was later promoted to Senior Coordinator of Live Operations, where they coordinated the Customer Support and Quality Assurance team and created routines and KPIs for measuring results and insights.

In 2020, Nitay joined AdvanceClub as a Live Operations Manager, where they created and managed the entire operation structure for an online hub focused on the education and training of gamers. Nitay also structured processes and coordinated the implementation of Quality Assurance and General Support.

Overall, Nitay has demonstrated strong skills in team coordination, data analysis, and customer support in the gaming industry and has experience in teaching programming to young learners.

Nitay Das Martins de Souza completed a Master of Business Administration (MBA) in Digital Business at FIAP from 2018 to 2019. Prior to that, they obtained a Bachelor's degree in Computer Science with a focus on Digital Image Processing from Universidade Presbiteriana Mackenzie, where they studied from 2008 to 2013. Nitay also holds additional certifications, including Leadership Principles from Harvard Business School Online, Gamefication and Project Management (PMI) from FIAP. There is also mention of their participation in the II Brazilian Congress of Digital Resources in Education, but no information is provided regarding the institution from which they obtained this certification.