Games Workshop
Lee Hawkins-Wood is an experienced Application Support Manager at Games Workshop Ltd, specializing in implementing knowledge structures, CI processes, training methodologies, and service enhancements. Previous roles include IT Application and Infrastructure Support Manager at Deloitte UK, where Lee focused on enabling team success and improving IT support incident handling. Key accomplishments span from leading the establishment of a new second-level support team to analyzing operational data and enhancing service operations as Infrastructure Operations Engineer. Lee also has a history of mentoring, team development, and building collaborative relationships across various IT functions. Prior experience includes supporting multiple clients as a First Line Analyst at Computacenter. Educational background includes training at Zenos IT Academy and Milton Keynes College.