Taylor Aldrich (Rooney)

Taylor Aldrich (Rooney) has a diverse work experience spanning multiple industries. They currently work at GAN Integrity as the Head of Global Support since January 2022. Prior to this, Taylor was the Head of Customer Success at Equip ID from June 2020 to December 2021.

In 2016, Taylor joined Everplans as a Customer Success Manager and progressed to the role of Senior Customer Success Manager and then to Senior Client Care Manager. In these roles, they were responsible for training, onboarding, and client growth strategies, ensuring effective resolution of customer support requests.

Before joining Everplans, Taylor worked as a Digital Recruiting Manager at iQuest Partners in 2016 and as a Client Services Associate at StellaService from 2015 to 2016. They also gained sales experience at ZocDoc, where they worked as an Account Development Representative, Inside Sales Representative, and Sales Origination Associate from 2013 to 2014.

Taylor began their career as an intern at Southbank Mosaics CIC and Body & Soul Charity in 2012.

Taylor Aldrich (Rooney) attended the University of Connecticut from 2010 to 2013 and earned a Bachelor of Arts (B.A.) degree in Communications. Prior to that, from 2009 to 2010, Taylor studied at the University of Vermont, also pursuing a Bachelor of Arts (B.A.) degree, but in Public Communications. Before attending college, Taylor graduated from Canterbury School in 2009, although no specific degree or field of study is mentioned. In terms of additional certifications, Taylor obtained a Google UX Design Certificate from Coursera in March 2022 and a Pendo Essentials certification from Pendo.io in January 2020.