Arnaud Machuca

Head of Customer Operations at Gapps Finland

Arnaud Machuca has a diverse work experience spanning over several years. Arnaud is currently the Head of Customer Operations at Gapps, a position they have held since January 2022. Prior to this role, they served as the Support Team Lead at Gapps from October 2020 to January 2022. Before joining Gapps, Arnaud worked as a Senior Consultant at the same company from August 2018 to January 2022.

Prior to their time at Gapps, Arnaud worked at Tieto, where they held the position of Senior Project Manager, End User Services from August 2017 to August 2018. Arnaud'srole involved improving workplace productivity and facilitating the implementation of cloud-based collaboration tools.

Arnaud also worked as a Senior Consultant at Cloudpoint.fi from November 2010 to August 2014. Before that, they served as an ICT Manager at Medineuvo OY from January 2010 to October 2010.

Furthermore, Arnaud has previous experience at Davoco, where they worked as a Project Manager from August 2008 to December 2009 and as an Account Manager from May 2005 to August 2008.

Additionally, Arnaud started their career at TeliaSonera as a Marketing Specialist, a position they held from 1998 to 2005. Arnaud also gained experience as a Trainee at Alcatel Suomi Oy from May 1996 to August 1997.

Arnaud Machuca began their education in 1982 at Helsingin ranskalais-suomalainen koulu. The duration of their education at this institution lasted until 1996, however, it is not specified whether they obtained a degree or field of study during this period.

In 1999, Arnaud attended Markkinointi-instituutti and pursued a Further Qualification in Marketing Communications. Arnaud completed this program in 2002, specializing in the field of Marketing.

In terms of additional certifications, Arnaud obtained the Alcatel-Lucent VPN Security Brick Advanced Operation & Maintenance certification in February 2009. Later, in December 2011, they achieved the Google Apps for Work Sales Engineer certification. Continuing their professional development, Arnaud became a Google Apps Certified Administrator and a Google Apps Certified Deployment Specialist in March 2015. Most recently, in January 2022, they earned the Google Cloud Certified Professional Collaboration Engineer certification.

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Previous companies

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Timeline

  • Head of Customer Operations

    January, 2022 - present

  • Support Team Lead

    October, 2020

  • Senior Consultant

    August, 2018