Mohamed Ragab

Mohamed Ragab is a seasoned IT professional with extensive experience in technical support and team leadership. Currently serving as Technical Support Team Leader at Gargash Group since May 2019, Mohamed previously held the position of Senior IT Support Engineer at Alyasra Fashion, managing the IT department across 40 retail branches in the UAE. Mohamed's expertise encompasses IT infrastructure management, network setup, and user support, with a strong background in coordinating with contractors and suppliers, ensuring optimal connectivity and equipment functionality. Earlier roles included positions as Junior IT Consultant and Service Desk Technician, where Mohamed developed foundational skills in troubleshooting, software installation, and help desk support. Educational background includes a degree from Alexandria University, earned between 2009 and 2012.