Caroline Maxwell is the Regional Vice President at Gartner, focusing on client retention practices within the GBS EMEA & APAC business. With 18 years of experience at Gartner, Caroline has held various leadership roles while developing frameworks to enhance retention rates and driving significant improvements across multiple teams. Notable achievements include launching a Marketing conference and introducing a premium service for CMOs, alongside being recognized as the Top Performing VP in the EMEA Global Business Sales Team. Caroline's prior experience includes roles at CEB, where they led account management and business development teams across Europe and South Africa. Caroline holds a BA (Hons) in Languages with Marketing from Sheffield Hallam University.
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