Marc V. is a seasoned professional with extensive experience in customer engagement, operations management, and team leadership. Currently, as a Team Lead in Conversion Development at Gartner since January 2022, Marc specializes in guiding businesses toward optimal software solutions. Prior to Gartner, Marc held various roles at Alorica from December 2017 to January 2022, including Operations Manager, Learning Specialist, and Team Manager, focusing on client satisfaction and employee development. Additional experience includes a brief tenure as a Fulfillment Associate at Amazon and sales representation at Westgate Resorts. Marc is pursuing a Bachelor of Arts in Psychology at Florida Gulf Coast University, building on a strong educational foundation that includes an Associate of Arts from Florida SouthWestern State College and previous studies at Valencia College.
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