Natalie Palmer-Aviles has over 15 years of experience in the public sector and financial services industries, primarily with Gartner since October 2008, where roles have escalated from Senior Account Executive to Senior Northeast Area Manager, focusing on digital transformation and client advocacy in government initiatives. Prior experience includes managing business development for various organizations, driving market penetration and client retention in advertising at Beacon Newspapers, and leading teams in financial management at Mercantile Bank. Educational qualifications include a Bachelor of Arts in Mass Communications and a Master's Degree in Educational Technology, showcasing a strong foundation in communication and technology.