Gas Networks Ireland
Jackie Lawton is an IT Service Management Lead at Gas Networks Ireland since November 2022, focusing on the Incident, Problem, and Change functions. Previously, Jackie served as an Information Technology Business Partner at Irish Water and as a Group & Business Services IT Business Partner at Ervia, where responsibilities included acting as a key interface for reliable IT services and supporting business strategies through insightful analysis. Jackie has also held roles at McKesson, culminating as a Senior Customer Experience Analyst, where development and implementation of customer surveys and project management were key tasks. Educational achievements include a First Class Honours degree in Business Management and a Lean Six Sigma Green Belt.