Natalie Rivera

Natalie Rivera is an experienced EMR consultant currently working at Gastro Health since January 2023, where responsibilities include eCW training, project management, EMR optimization, and configuration of scheduling and communication protocols. Natalie has also provided Mychart EMR support at Nuance Communications since August 2019, acting as a subject matter expert for eCW-related issues across multiple EMR platforms. Previous experience includes a role as an EMR consultant at NOMS Healthcare, where training and go-live management for eCW were key responsibilities, and as a Medical Office Manager at PREMIER PHYSICIAN'S GROUP, PLLC, managing clinical procedures and employee evaluations. Early career experience as an Office Manager at Fairview Hospital/Cleveland Clinic involved working with Epic systems. Educational qualifications include an Associate's degree in Health Information/Medical Records Technology from Remington College and a certificate in Cybersecurity from Cuyahoga Community College.