Dirk De Schoenmacker has over three decades of experience in the telecommunications and IT industry. Dirk currently serves as the Global Network Manager at Gategroup, overseeing the performance management of managed telecom services. With previous roles such as Vendor Performance Manager at ING and Service and Customer Delivery Manager at XL Insurance, Dirk has a solid background in establishing service management processes and setting up service level agreements. Their expertise also extends to network design and architecture, showcased during their time as Head Network Design and Architecture at Energis. With a background in Civil Electrotechanical and Mechanical Engineering, Dirk brings a wealth of knowledge and experience to their current role.
January, 2011 - present