Joel M. is a Change and Operational Readiness Manager at Gatehouse Bank plc since November 2022, with previous experience as a Business Improvement Analyst at The Cambridge Building Society, where responsibilities included investigating business processes to enhance efficiency and customer experience. Earlier roles included Business Development Advisor, Personal Banker, and Customer Service Officer at The Co-operative Bank plc, focusing on customer relations and financial services. Joel M. also served as an Activities Coordinator at EC English Language Centres and as an Assistant Basketball Coach for a youth development program in Barcelona. Educationally, Joel M. holds a degree in Sports Studies from the University of Winchester.
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