Dustin Hansen is an experienced professional in customer service and consumer experience management, currently serving as the Director of Consumer Experience at Gathr Outdoors since January 2022. In this role, Dustin directs the customer service function, establishing programs and policies that support revenue and retention goals while ensuring customer satisfaction. Prior to Gathr Outdoors, Dustin held various customer service management positions at Klymit and Wayfair, and worked as a Sales Associate at OptConnect, a Resolution Specialist at The Home Depot, an Account Development Representative at AdRoll, and a Supervisor at Convergys. Dustin's educational background includes studies at Weber State University from 2011 to 2018.
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