Luisa Azevedo is an accomplished professional in the aviation industry with extensive experience in passenger operations and management. Currently serving as Passenger Operations Manager and previously as Terminal Shift Manager at Gatwick Airport since January 2019, Luisa has demonstrated exceptional leadership skills. Prior roles include First Line Manager at DHL and Shift Lead at Menzies Aviation, where foundational skills in customer service and industry knowledge were developed. Luisa holds a Certificate of Higher Education in Airline/Commercial/Professional Pilot and Flight Crew from the University of West London and A-Levels in Travel and Tourism, Spanish, and Portuguese from New College Swindon.
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