Shamul Gohel

Shamul Gohel is an experienced Information Technology Infrastructure Specialist and IT Shift Lead at Gatwick Airport since July 2014. Responsibilities include overseeing the performance of Technical Analysts and ensuring compliance with service level agreements through trend analysis using ServiceNow. Previously, Shamul served as an IT Technical Analyst and Customer Assistant at Boots UK, where duties involved addressing customer queries, managing stock, and creating documentation related to products. Shamul holds a BSc in Computer Games Development from the University of Westminster and a BTech in Game and Interactive Media Design from Croydon College, along with completing secondary education at Oxted School.