Jaakob Torniainen is an experienced ICT Support Engineer with a career spanning over two decades in various IT roles. Currently employed at GBA Ships e.V. since February 2016, Jaakob specializes in technical support, troubleshooting, and system upgrades, particularly for Microsoft Office and various operating systems. Previous positions include roles at United Community Church, OM Suomi, and Lemminkäinen Oyj, where Jaakob provided helpdesk support and IT solutions. Jaakob's expertise extends to equipment installation, network management, and user training, honed during tenure at Merck and other companies. Educational qualifications include a computer technician qualification and a BA in Accounting.
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