Jacqui Ellis

Jacqui Ellis is an accomplished IT professional with extensive experience in support and operations management. Currently serving as Head of Support & Operations at GBG Plc since March 2021, Jacqui has previously held significant roles in several organizations, including Director of Business Process Architecture at NGA Human Resources and Senior Business Relationship Manager at Eversheds. With a strong background in service delivery transformation, project management, and IT governance, Jacqui has successfully led initiatives in software lifecycle improvement, Office 365 adoption, and customer experience enhancement across multiple sectors. Additionally, Jacqui's earlier career includes leadership positions in IT management within prominent institutions such as the Rugby Football Union and diverse consultancy roles.