Kaity Poon

Kaity Poon has extensive experience in product support and management, currently serving as a Product Support Specialist and previously holding roles such as Product Manager, Delivery, and Customer Support Engineer at GBG Plc since March 2017. Prior to that, Kaity worked as a Toyology Teacher at Sarah's Science and gained experience as a Program Analyst at Astreya for Google. Additional roles include Project Coordinator at Amerit at PG&E, Inventory Data Analyst at Aditi staffing at GoPro, and Associate Technical Support Engineer at AOL, among others. Kaity began a career in customer support with iTradeNetwork and participated in a volunteer position at the Department of Water Resources. Educationally, Kaity earned a B.S. in Management Information Systems and Marketing from San José State University from 2005 to 2010.