Annabel Greig

Annabel Greig has a diverse range of work experience. Annabel currently works as a Product Support Specialist at ActiveCampaign, where they provide customer support and resolves inquiries via email and live chat. Annabel is responsible for monitoring and reporting platform issues and possesses knowledge in Google Suite, Zendesk, and CloudApp. Previously, Annabel worked at Salty Crush, an online clothing company, where they served as the Head of Customer Service and Culture and an E-Commerce Customer Service Representative. Annabel'sresponsibilities included answering customer queries, managing social media pages, improving the customer experience, assisting with stock management, and performing general administration duties. Before that, they worked at Sitel as a Customer Service representative for Raisin UK, where they established the UK customer service team and handled incoming calls, messages, and emails. Annabel also assisted in creating team KPIs and processes and resolved complaints. Annabel also gained experience as a Sales Development Representative at Salesforce and as a Student Experience Specialist at The Entourage, Australia's leading education institute for entrepreneurs. Annabel'searliest work experience was as a Receivable and Payables Administrator at PGG Wrightson Ltd, where they managed client accounts, banking, creditors, debtors, and reconciliation processes.

Annabel Greig began their education in 2011 at Otago Polytechnic, where they earned a Certificate in Fashion/Apparel Design. In the same year, they also attended the University of Otago, focusing on Chinese, Linguistics, and Asia Studies. From 2018 to 2021, Annabel continued their studies at Massey University, earning a Bachelor of Arts degree in Education. Currently, they are pursuing a Master of Arts in Education at Massey University, expected to be completed in 2023.