Lucia del Rio

Sr. Director, Customer Service at GCI

Lucia Del Rio has extensive experience in telecommunications, having worked at TelAlaska from August 1998 to June 2012 and currently at GCI Communication Corp. since June 2012. Lucia has held various positions such as Retail Store Manager, Manager, Senior Manager, Director, and Senior Director in the areas of customer service, service delivery, technical product support, and circuit provisioning. Lucia has successfully managed teams, implemented sales campaigns, and ensured the accuracy and efficiency of service order processes.

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Timeline

  • Sr. Director, Customer Service

    October, 2021 - present

  • Director Service Delivery Technical Product Support

    October, 2019

  • Senior Manager Service Delivery Technical Product Support

    January, 2017

  • Manager Service Delivery Technical Product Support

    August, 2013

  • Retail Store Manager

    June, 2012

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