Amanda Dooley is a Senior Service Manager at Global Cloud Xchange, where responsibilities include managing top international strategic accounts, chairing monthly service review meetings, and overseeing bespoke performance reporting and Service Improvement Plans. Prior to this role, Amanda served as Service Manager at China Telecom Europe, focusing on VIP customers and leading service performance reviews, as well as providing post-sales support. Previous experience includes positions at AGI Media, Deutsche Telekom, and T-Systems International GmbH, where Amanda demonstrated expertise in technical sales support, project management, and proposal management. Amanda holds a Bachelor of Arts in International Business with German from Sheffield Hallam University.
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