Amdouni Mohamed

Amdouni Mohamed is an experienced professional with a strong background in operations coordination, quality management, and customer service across various industries. Currently serving as Coordonnateur des Operations at GDI Services aux immeubles since April 2023, Amdouni has implemented a KPI analysis system using Excel and Power BI to enhance service quality and decision-making. Prior experience includes roles at Tadawi Medical Center, where Amdouni managed quality standards and compliance, and Audi of America, where Amdouni improved customer service efficiency. Amdouni began a career in aviation with Qatar Airways, excelling in customer care operations, and has also contributed to quality management projects with KH Consulting and TUNISAIR. Holding a Master of Science in Organizational Management and a Bachelor of Science in Industrial Engineering, Amdouni is dedicated to continuous process improvement and operational excellence.