Michael Yount

Michael Yount is an experienced professional in eCommerce, social media consumer relations, and brand engagement, currently serving as Manager at GE Appliances, a Haier company, since August 2019. In this role, Michael manages a team of up to 20 agents and has achieved the highest quality service scores for Social Consumer Relations and eCommerce sales. Prior to this, Michael worked at Wolverine Worldwide from September 2012 to August 2019, where responsibilities included managing a team of 30-35 agents in various consumer relations functions and training team leaders. Michael's career began at ACS as a Customer Service Representative, where exceptional performance was demonstrated through high scores in consumer satisfaction and other key performance indicators. Michael holds a Bachelor of Science in Business with a focus on HR Management from WGU Indiana.